VP Collections/Supervisor

Address

We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description

Office Location:

Abilene, Texas, United States

Scope/Contacts

Incumbent has frequent contact with customers, loan officers and other bank department employees. Customer contact is face‑to‑face, by telephone, and by written correspondence. Incumbent leads or guides staff and provides on-the-job training when needed. Physical effort required is average.

Essential Functions

• Review collection activity on seriously delinquent consumer loans and NSF accounts in a manner that retains the good will of customers while maintaining delinquency percentages at predetermined standards in order to minimize credit losses.
• Direct recovery efforts to maximize collection of charge offs.
• Review any potential foreclosure and maintain it through any loss mitigation. Refer to attorney at the appropriate time.
• Review paperwork on bankruptcies to determine the best course of action. Refer to attorney if needed and at the appropriate time.
• Review charge off amounts for possible legal action.
• Actively participate in the sales and service culture for First Financial Bank of Abilene, support the values of the organization, and follow established Bank policies and procedures.
• Must maintain a positive and professional image for the bank.
  
  

Minimum Qualifications

• High school graduate or equivalent
• Eight years lending collections experience.
• Knowledge of automobile sales, mechanics, and values.
• Must be knowledgeable of collection laws.
• Most important qualities are diplomacy, dependability, initiative, accuracy, motivation and professional demeanor.
  
  

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)