What are the responsibilities and job description for the Front Desk Receptionist position at First Financial Capital?
Company Description First Financial Capital is a private direct lender for business clients based in West Hollywood, California. Specializing in commercial assets like service stations and hospitality, our loans are customized for each client to support their success. With a focus on transparency and favorable loan terms, we are the largest Chevron & 76 private lenders in California, Oregon, & Washington. We operate as a family office, combining professional finance expertise with a close-knit, relationship-driven approach to business.
Role Description This is a full-time on-site role for a Front Office Receptionist at First Financial Capital in West Hollywood, CA. The Front Office Receptionist will be responsible for phone etiquette, receptionist duties, front office tasks, customer service, and effective communication with clients and visitors. As part of our family office environment, this position also includes personal assistant and shared assistant responsibilities for our executive team, requiring flexibility, discretion, and a willingness to support various business and occasional personal needs of key stakeholders.
Qualifications
• Phone Etiquette and Customer Service skills
• Receptionist Duties and Front Office experience
• Strong communication skills
• Ability to multitask and prioritize tasks
• Experience with Microsoft Office suite
• Professional demeanor and appearance
• Experience in the financial industry is a plus
• High school diploma or equivalent
• Comfort working in a family office environment where responsibilities may extend beyond traditional reception duties
• Discretion when handling sensitive business and personal matters
• Adaptability to support multiple executives as a shared assistant
Responsibilities
• Manage front desk operations and greet visitors
• Handle incoming calls and direct them appropriately
• Coordinate executive calendars and schedule appointments
• Assist with personal errands and tasks for key executives as needed
• Organize office supplies and maintain a professional front office environment
• Support office administrative functions
• Arrange travel and accommodations for executive team members
• Prepare meeting rooms and provide hospitality for clients and visitors
• Maintain strict confidentiality regarding business and personal matters
