What are the responsibilities and job description for the MARKETING AND COMMUNICATIONS SPECIALIST position at First Flight Agency?

MARKETING AND COMMUNICATIONS SPECIALIST

The Marketing & Communications Specialist plays a vital role in ensuring the quality and effectiveness of all client and internal communications. This position encompasses a range of responsibilities, from meticulous quality assurance and content creation to account management and social media execution. The ideal candidate is a highly organized, detail-oriented individual with excellent writing and communication skills, a passion for social media, and a knack for building strong client relationships.

JOB RESPONSIBILITIES

Quality Assurance : Meticulously proofread, edit, and quality-check all client-facing and internal materials, including documents, websites, presentations, print ads, social media content, press releases, and more, ensuring accuracy and consistency in grammar, style, and branding.
Content Writing : Create compelling and informative descriptive content for website items and contribute to smaller writing projects as needed.
Account Management : Oversee contracted client services, maintain strong client relationships, and effectively execute client requests and feedback.
Press Release Drafting : Draft and distribute press releases to promote client events, achievements, and news.
Social Media Management : Develop and execute engaging social media strategies, including content creation, graphic design (basic proficiency), scheduling, community engagement, and performance tracking.
Business Listings & Review Management : Manage and optimize business listings across various platforms and monitor online reviews, addressing feedback as needed.
Newsletter Creation & Distribution : Develop and distribute engaging email newsletters to client audiences.
Website Editing : Perform website updates and edits as required.
Blog Writing : Oversee and contribute to blog content creation.
Account & Project Management Oversight : Contribute to the overall management of client accounts and marketing projects.

REQUIREMENTS

Bachelor’s degree in Marketing, Communications, Journalism, or a related field preferred.

Proven experience in proofreading, editing, and content creation.

Strong understanding of social media platforms and best practices.

Experience in account management or client relations.

Excellent written and verbal communication skills.

Basic graphic design skills and experience with design tools a plus.

Highly organized and detail-oriented with strong project management skills.

Ability to multitask and prioritize in a fast-paced environment.

Experience with website editing and content management systems.

Familiarity with business listing and review management platforms.

Go to firstflightagency.com / job-openings to apply or email resume to kit@firstflightagency.com

First Flight Agency is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) concerning employment opportunities.

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MARKETING AND COMMUNICATIONS SPECIALIST

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