What are the responsibilities and job description for the Customer Service Associate position at First Gen Marketing?
First Gen is looking for a customer service representative to join our team in our Long Island office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Customer Service Associate Responsibilities
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Customer Service Associate Responsibilities
- Effectively communicate with customers in a retail setting
- Present the customers with products and services tailored to their needs.
- Provide knowledgeable answers to questions about products.
- Work with internal departments to meet customer's needs.
- Communicate with customers to generate sales leads
- Sales/customer service/marketing experience is a plus
- Student Mentality
- People Person
- Problem Solver
- Team player
