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Assistant Service Supervisor I (Kona Branch)

First Hawaiian Bank
First Hawaiian Bank Salary
Branch, HI Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 3/25/2025

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking an Assistant Service Supervisor I to join our team at the Kona Banking Center. In this role, the Assistant Service Supervisor I will assist with operations by supervising the employees in all phases of the bank operations. They will assist with handling and resolving any customer issues or complex inquiries and will assist with maintaining the branch workflow and assigning coverage as needed. The Assistant Service Supervisor I will partner with the branch leadership team to ensure that all bank policies and procedures are followed. 

The successful candidate will be hired for the level of the position that aligns with their experience.

Compensation:

The annual salary range for this role is $43,493-60,320/yr; commensurate with experience; plus sales incentives.

Work Schedule:

Monday - Friday 8:00AM - 4:30PM; Rotating Saturday - 8:30AM - 1:30PM (hours may vary)

The ideal candidate will have:

  • High School Diploma or equivalent is required
  • Bachelor's Degree in Business or equivalent work experience is preferred
  • 2 years' experience in bank operations required
  • 1 year of supervisory experience (e.g., Head Teller or Service Manager Associate) required 
  • Ability to use 10-key adding machine and type 40 wpm
  • Must be pleasant and tactful when interacting with customers 
  • Good oral and interpersonal communication skills
  • Attention to detail and ability to use judgement and discretion regarding customer transactions and confidential information
  • Must be proficient in Microsoft Windows applications

Are you interested in learning more about us? Come discover who we are by visiting our LinkedInInstagramFacebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!

Salary : $43,493 - $60,320

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