What are the responsibilities and job description for the BSD Fraud Specialist position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a BSD Fraud Specialist to join our Business Services Division. In this role, you will be responsible for safeguarding our corporate/commercial banking customers and the Bank from financial loss. This role will monitor, investigate, and resolve fraud alerts and/or incidents, which may require contacting customers for more information to verify suspect transactions are appropriately authorized. You will serve as a trusted advisor to our customers, taking proactive measures to mitigate fraud risks and recommend effective preventative customer solutions.
Compensation
The hourly pay for this role is $19-$24/hr; commensurate with experience.
The ideal candidate will have:
- Bachelor’s degree in criminal justice, accounting, finance, related field, or equivalent experience.
- 2 years of experience in customer service with focus in fraud prevention or detection.
- Prior experience with financial product, fraud trends and regulatory compliance, highly desirable.
- Knowledge of ACH and Wire transfer processes.
- Familiarity with commercial banking fraud tools and systems.
- Experience in financial analysis and investigative techniques.
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $19 - $24
