What are the responsibilities and job description for the Relief Banking Consultant (Oahu) position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
We are currently seeking a collaborative, customer-focused, goals-oriented Relief Banking Consultant to join our Oahu Team. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs.
Compensation
The pay range is $22.50/hr and up, commensurate with experience; plus sales incentives.
Work Schedule
Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)
The ideal candidate will have:
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Associate’s degree in a business-related field, equivalent work experience; or
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High school diploma or equivalent and 2 years’ experience in a sales and service environment required.
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2 years of experience in cash handling required.
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2 years of experience in customer service, referrals and sales required.
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State of Hawaii Driver’s License required.
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Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred.
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Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred.
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Must project a welcoming presence when interacting with customers.
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Strong verbal, written, and interpersonal communication skills.
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Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs.
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Detail oriented with excellent follow-through.
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Agile and resourceful as it relates to working in a fast-paced changing environment.
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Upbeat and positive, growth mindset, and quick learner.
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Ability to work both independently and as part of a larger team.
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Ability to handle confidential matters judiciously.
- Must be willing to travel to various Hawaii Branches. Must be available for the following work schedule
- Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)
At First Hawaiian Bank, it all starts with YES!
Salary : $23