What are the responsibilities and job description for the Treasury Management Support Representative I position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a customer-focused and organized Treasury Management Support Representative I to join our Treasury Management Servicing team. In this role, you’ll be responsible to provide customer service, processing, follow-up, account maintenance and technical support to Treasury Management Services clients. Manage client issues and provide problem resolution regarding complex Treasury Management products and services in a time sensitive manner. Respond to branch referrals and inquiries regarding all Treasury Management products and services.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule
Monday-Friday 8:00am-5:00pm (hours may vary)
The ideal candidate will have:
- Bachelor’s degree in Business or Information Technology related field, or equivalent work experience required.
- 1 year of banking service experience in one or more of the following areas: Commercial deposits, Commercial loans, Cash Management Services, Call Center Business Customer Support required.
- Valid driver’s license required.
- Experience servicing business customers preferred.
- Strong working knowledge of treasury management products/services preferred.
- Demonstrated proficiency with personal computers and Microsoft 365 (Outlook, Word, Excel, and PowerPoint) or similar software.
- Must be analytical, detail oriented, organized.
- Working knowledge of Treasury Management software and systems, including file transmission, server issues, and file diagnostics.
- Proficient in business writing for customer correspondence and documentation of items.
- Verbal and interpersonal communication skills essential.
- Excellent customer service skills to handle difficult customer problems.
- Excellent organizational and problems solving skills required.
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $36,795 - $55,557
