What are the responsibilities and job description for the Vendor Platform Manager position at First Hawaiian Bank?
Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.
First Hawaiian Bank is currently seeking a Vendor Platform Manager to join our Card Services Division. The Vendor Platform Manager is responsible for managing credit and debit card processing and loyalty platform capabilities for card products. Key deliverables include executing systems changes to support product functionality, vendor and compliance mandates, testing, file transfers, and managing SLAs to ensure operational and financial metrics are met.
Hours:
Monday - Friday 8:00AM - 5:00PM (Work hours may vary)
Compensation:
The annual salary range for this role is $75,000 - $95,000/annual; commensurate with experience.
Required Qualifications
Bachelor’s degree in operations, finance, business, or equivalent work experience required.
Additional education/coursework in a technical field such as computer science, math, statistics, etc. a plus
5 years of experience in operations, compliance and/or vendor management. Experience may be an equivalent combination of professional experience or education required.
Proficient in the Microsoft Office suite, including Word, Excel, and PowerPoint
Excellent written and verbal communication skills to enable effective working relationships with key partners
Successful candidate will be highly organized, detail-oriented, and be able to manage competing priorities
Able to exercise discretion regarding confidential matters
Document management and coordination of process flows
Frequent contact with vendors and bank personnel at all levels
Knowledge of third-party risk, compliance and vendor management requirements
Experience with card processing platforms (e.g. TSYS, Fiserv, FIS)
Benefits:
We proudly offer a comprehensive benefits program for all employees. For more information, Click Here
We value you!
At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers. Mahalo for choosing First Hawaiian Bank!
Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn, Instagram, Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members
If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!
Salary : $75,000 - $95,000
