What are the responsibilities and job description for the Customer Service Representative Mortgage position at First Home Mortgage?
As a Loan Partner at First Home Mortgage, you will play a vital role in our residential lending team. Your primary responsibility will be to act as the first point of contact with customers, ensuring their needs are met promptly and efficiently. If you have excellent communication skills and a passion for delivering exceptional customer service, this could be the perfect opportunity for you.
Responsibilities:
- Manage customer relationships and resolve any issues
- Collaborate with the sales team to achieve business objectives
- Process and review loan documents accurately
Skills:
- Exceptional customer service and communication skills
- Organizational and analytical skills to prioritize tasks
- Able to work in a fast-paced environment
- Proficient in MS Office and CRM software
Requirements:
- Bachelor's Degree
- 1-2 years of customer service experience
- Mortgage banking experience is beneficial
- NMLS License required
At First Home Mortgage, we strive to create a diverse and inclusive work environment.
