Part-Time Retail and Operations Associate

Job Summary:

We are seeking a motivated and versatile Part-Time Sales and Operations Associate to join our team. In this role, you’ll assist customers in finding the perfect resources, curriculum, and materials for their unique homeschool needs. Depending on experience, the individual may engage in social media and supporting content creation for homeschooling families. This role involves customer service, operational tasks, and sales responsibilities to ensure the store runs smoothly and delivers a top-tier shopping experience.

Minimum Qualifications:

• High school diploma or equivalent.
• Working knowledge and experience with homeschooling.
• Familiarity with major social media platforms (e.g, Instagram, Facebook, and/or Twitter).
• Proficiency in basic computer applications, including email and general software tools.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.

Recommended Experiences:

• Familiarity with homeschool curriculum publishers, local homeschool co-ops, and community educational resources.
• Proficiency with Canva or similar graphic design tools.
• Previous retail, sales, or customer service experience.
• Proficiency in fundamental computer applications, including point-of-sale systems, email, and inventory management tools.
• Familiarity with Wordpress website tools.

KEY RESPONSIBILITIES

Customer Service:

• Assist customers with inquiries, purchases, and returns while maintaining a friendly and professional demeanor.
• Provide product recommendations based on customer needs and preferences.
• Handle customer concerns efficiently and escalate issues to the Store Manager when necessary.

Sales and Marketing:

• Maintain knowledge of current store offerings, including new arrivals and discounts.
• Set up in-store displays and marketing materials as needed.
• Assist with creating engaging content for social media platforms, newsletters, and blogs to promote store offerings and homeschooling resources.

Store Operations:

• Stock shelves and organize inventory to ensure products are displayed attractively.
• Monitor inventory levels and report low stock to management.
• Perform cleaning duties to ensure the store remains clean, inviting, and tidy.

Administrative Tasks:

• Operate the point-of-sale system for transactions, including cash, credit, and gift card payments.
• Support scheduling and coordination of store events, particularly with our designated classroom space (i.e., workshops, tutoring, etc.).
• Support e-commerce operations, including packing and shipping online orders.

Collaboration and Teamwork:

• Work closely with team members to achieve store sales goals.
• Participate in regular team meetings to discuss updates, feedback, and ideas for improvement.
• Wear and maintain a clean store apron as part of the professional appearance expected while assisting customers and performing duties.

Physical Requirements:

• Ability to stand, talk, hear, observe, walk, bend, lift, reach, and sit while occasionally pushing or lifting up to 50lbs.

Hours and Availability:

• Must be available to work around weekends, evenings, and holidays as needed.
• Availability 5 days per week (Tuesday - Saturday) for 34-36 hours per week.
• Preferred starting time between 10-11am until shortly after closing. Our store hours are 9am-5pm.
• Must exhibit both regular and prompt attendance.

Compensation and Benefits:

• Starting wage is $15/hour, with opportunities for growth based on performance and experience.
• Employee discount of 25% for up to $200 per school semester on all store merchandise, including books, curriculum, and educational materials.
• Participate in various performance-based incentive programs, earning bonuses for achieving sales goals and contributing to the store’s success.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 36 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift
• Morning shift

Work Location: In person

Salary : $15