What are the responsibilities and job description for the Client Specialist Manager Senior position at First Horizon National Corporation?
On site : As Posted in Job Summary and will cover the Jacksonville, Orlando and Tampa Markets.
Summary
We are seeking an experienced and dynamic Client Specialist Manager Senior to lead, develop, and manage a high-performing team of client specialists across the Jacksonville, Orlando, and Tampa Bay markets in Florida. This role focuses on hiring, developing, and retaining client specialists who deliver exceptional service to clients in the commercial and private client banking business groups. The ideal candidate will drive operational excellence, foster a culture of growth and collaboration, and ensure the team consistently meets client needs while achieving business objectives.
Key Responsibilities :
Team Leadership and Development
- Recruit, onboard, and train top-tier client specialists to support the commercial and private client segments.
- Provide mentorship, training, and ongoing professional development to enhance team capabilities and performance.
- Develop and implement individual and team performance plans aligned with organizational goals.
- Foster an inclusive and supportive work environment that promotes collaboration and continuous learning.
Client Service Excellence
Strategic Planning and Execution
Operational Oversight
Education and Experience
Skills and Competencies
Other Requirements
Note : As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corp. (NYSE : FHN) , with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .
Benefit Highlights
Corporate Diversity Commitment :
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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Equal Opportunity Employer / Protected Veterans / Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Behavior
Enthusiastic : Shows intense and eager enjoyment and interest
Leader : Inspires teammates to follow them
Team Player : Works well as a member of a group
Motivation
Self-Starter : Inspired to perform without outside help
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
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