What are the responsibilities and job description for the Senior Digital Product Manager position at First Horizon?
Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX.
SUMMARY
This position is responsible for the management of the digital experience for the credit card and lending products that reside on First Horizon’s Treasury Management digital platform.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop a clear product vision and digital roadmap aligned with business goals
- Routinely conduct market research to identify user needs and understand the competitive landscape.
- Define product features and prioritize functionalities based on user value and business impact.
- Gather product feedback from internal and external sources.
- Provide product support to the Treasury Management Sales and Service partners.
- Work with project teams and vendors to drive product enhancements.
- Support other activities such as operations, customer communication, legal/regulatory research, and product pricing
- Demonstrates knowledge of competitive market, operations and products and services that are included in support of Treasury Management product lines
- Supports regional branches, sales and marketing in developing and providing product definitions in response to customer needs and market opportunities
- Provides customer training and support on the use of Treasury Management products
- Serves as a Treasury Management SME by participating in sales situations for key products (namely credit card and loans)
- Collects and prepares financial, schedule, and sales information for products
- Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
- No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- Bachelor (4-year college) degree and 5-7 years of experience or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
- Microsoft Office suite
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
- None required
Hours
- Monday- Friday
- 9:00 AM – 5:00 PM
About Us:
First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights:
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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