Treasury Management Product Manager, Integrated Payment Solutions

Location:  Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX.

SUMMARY 

We're seeking an experienced Product Manager to join our Treasury Management division, focusing on our suite of integrated payment solutions. This role will directly manage three strategic payment products: Integrated Accounts Payable, ClearPath Fast Payments (Payee Choice Integrated Service), and Business Bill Pay. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: 

• Aligning solutions to meet client needs
• Assessing Marketplace competitiveness 
• Pricing and profitability
• Growth and trend metrics
• Legalities, compliance and risk mitigation
• Product information and collateral for client facing and internal usage
• Training on product capabilities, features/benefits and lead identification
• Lead product development lifecycles to enhance or implement new solutions

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains.
• Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption
• Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution
• Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up.
• Document managed Products’ key client value proposition and competitive position in marketplace.
• Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma
• Create optimum revenue and profitability of managed products.
• Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate).
• Document and report on managed products’ trends in growth and revenue.

• Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends.
• Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle.
• Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products
• Prepare product development objectives and schedules for all phases of product development and introduction to market
• Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams.

SUPERVISORY RESPONSIBILITIES 

While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will: 

• Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies.
• Act as a liaison between stakeholders to ensure seamless communication and execution of product plans.
• Influence and inspire internal teams by sharing insights and advocating for product vision and goals.
• Coordinate with external vendors and partners to enhance product offerings and customer experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• 5 years of product management experience, preferably in financial services or payments
• Bachelor’s degree in business, Finance, Technology, or related field. Master’s/MBA a plus.
• Proven experience in developing and managing integrated payment services, with a strong understanding of end-to-end payment processing and transaction life cycles
• Strong understanding of payment systems, treasury management, and B2B payments landscape
• Experience managing complex products with multiple stakeholders
• Demonstrated ability to translate business requirements into technical specifications
• Strong analytical and financial modeling skills
• Excellence in stakeholder management and cross-functional leadership
• Experience with Accounts Payable processes and/or accounting systems is a plus
• Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical
• Ability to work in a fast-paced environment, managing multiple products and projects simultaneously Passionate about building meaningful, intuitive products
• The ability to write clear, concise internal product specifications, external communications and training materials
• Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders
• This candidate must have excellent oral and written communication skills
• The candidate must possess excellent knowledge of the Microsoft Office products to create memos/letters. Spreadsheets, client presentations, flow charts, etc.
• Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals

COMPUTER AND OFFICE EQUIPMENT SKILLS

• Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications.
• Experience with tools such as JIRA for tracking project progress
• Proficiency in software like Tableau, Power BI, or similar for analyzing data trends and generating insights.
• Familiarity with treasury management systems and payment platforms is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

• Certified Treasury Professional (CTP) or similar certification is a plus

Hours

• Monday- Friday
• 9:00 AM – 5:00 PM

About Us:          

First Horizon Corp. (NYSE: FHN), with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.         

Benefit Highlights:          

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:           

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. 

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