What are the responsibilities and job description for the Server Assistant position at First Hospitality?
About This Job...
Server Assistants greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Server Assistants must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction. This is the first step into the world of polished service.
What you'll be doing...
Server Assistants greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Server Assistants must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction. This is the first step into the world of polished service.
What you'll be doing...
- Assist in preparing the restaurant by cleaning and stocking as needed
- Proactively obtain necessary supplies from storage areas and prep for use
- Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
- Provide each guest an individualized greeting using charisma and stylized communication
- Confidently know the current food and beverage offerings and answer questions or make recommendations
- Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
- Maintain cleanliness of restaurant spaces to be inviting and accommodating
- Clear unneeded items from tables throughout and after the guest dining experience
- Dispose of trash and deliver used dish- and bar-ware to the appropriate location
- Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
- Complete additional duties as assigned as part of a team dynamic
- You must be able to speak, read, write and understand the primary language(s) used in the workplace
- Great communication skills, both verbal and written
- Able to stand for hours at a time
- must be able to lift 30 pounds
- Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly
Server
Thrive Restaurant Group Career Center -
Ottumwa, IA
Server
Whiskey River Ankeny -
Ankeny, IA
Server
Thrive Restaurant Group Career Center -
Altoona, IA