What are the responsibilities and job description for the Sever position at First Hot Pot & BBQ?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in providing outstanding customer service, ensuring that each guest feels welcomed and valued. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and organized dining environment. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to work effectively in a fast-paced restaurant setting.
Responsibilities
- Greet and seat guests in a friendly and professional manner.
- Take accurate food and beverage orders using the OpenTable system or similar software.
- Provide menu recommendations and answer any questions regarding food preparation or ingredients.
- Ensure timely delivery of food and beverages to guests while maintaining high standards of presentation.
- Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
- Handle cash transactions accurately, including processing payments and providing change as needed.
- Maintain cleanliness and sanitation of tables, utensils, and dining areas according to food safety guidelines.
- Collaborate with kitchen staff to ensure smooth service flow and timely meal preparation.
- Assist with food preparation tasks as needed during peak hours or when the kitchen is busy.
Qualifications
- Previous experience in a restaurant or hospitality environment is preferred but not required.
- Strong customer service skills with the ability to engage with guests positively.
- Knowledge of food safety standards and sanitation practices is essential.
- Familiarity with cash handling procedures is a plus.
- Ability to work efficiently in a fast-paced environment while managing multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- A passion for sales and upselling menu items to enhance guest experiences is highly valued.
Join our team as a Server where you can showcase your skills in customer service while contributing to an enjoyable dining atmosphere!
Job Types: Full-time, Part-time
Pay: $12.83 - $14.08 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Ability to Commute:
- Lafayette, LA 70508 (Required)
Ability to Relocate:
- Lafayette, LA 70508: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14