What are the responsibilities and job description for the Surety Bond Underwriting Assistant position at First Indemnity of America Insurance Company?
The Surety Bond Underwriting Assistant works to execute and process Surety Bond business in our Morris Plains office, providing administrative and underwriting support for our Surety Underwriting team.
Responsibilities:
- Use Surety systems to process new business through data entry
- Applying knowledge and understanding of rating scenarios and producing error free work through strong attention-to-detail. This includes but is not limited to prepare and execute new bonds, riders, enter rates and code new business, renewals, and cancellations.
- Provide underwriting support to Surety Underwriting team (Underwriters, Bond Manager, Office Manager, CEO, etc.) and exemplary service to customers, including agents and clients.
- Assists with customer service inquiries and questions, as well as input new bond transactions. Prepare and verify documents for accuracy prior to entering.
- Assist with billing, premium and commission discrepancies upon request.
- Use excellent written and verbal communication skills to engage with clients, claims professionals, and additional internal and external clients.
Qualifications:
- Ability to process transactions within appropriate systems with high level of accuracy
- Must be an organized, detail oriented multi-tasker
- Possess excellent verbal, written and follow-through skills
- Flexibility and teamwork required
- Excellent computer skills in MS Office and ability to learn internal systems
- Strong motivation to consistently deliver services and tasks associated with responsibilities
- Training or experience in customer service & administrative functions
- Ability to effectively interact with internal team members & broker's office
- Minimum of 2-3 years business experience, preferably in an insurance or financial services
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- Customer service: 3 years (Required)
Work Location: In person