Program Coordinator

Does the thought of preparing kids to solve the world’s greatest problems excite and empower you? Do you want to be with an organization where your knowledge and skills will help increase school engagement and student success, and extend our global reach? Do you want to be on a team that crafts opportunities and provides life changing experiences for students?

These opportunities are as strong and dynamic as ever, as FIRST® creates the people who will change the world – today and tomorrow!

What We Offer
We promise a fast-paced, exciting, and rewarding environment where you will be part of a team that cares about each other and thrives on each other’s successes. You’ll feel good about the future of the world after doing hard work with the talented people at FIRST® and will have a front row seat to our life changing programs.

Our extensive benefits package is highly competitive and includes:

• Healthcare Insurance
• Dental Insurance
• Vision Insurance
• Life & AD&D Insurance 
• Supplemental life insurance
• Voluntary accident and legal plans
• Income Protection Insurances (STD & LTD)
• Flexible Work Schedule
• Hybrid Work Model
• 160 PTO hours for FT employees 
• 14 paid holidays per calendar year (one is a floating holiday)
  • Paid July 4th Week Holiday Closure 
• 40 hours paid sick leave per calendar year
• One paid volunteer day per anniversary year
• Maternity and Parental Leave
• 401K Retirement Savings Plan (with employer match)
• Medical and dependent pre-tax flex plans
• Employee Assistance Program (EAP)

The salary range for this position is $50,838 - $62,250 (min - midpoint). New hires typically start between the range minimum and midpoint based on qualifications, experience, and internal equity.

Who You Are
The FIRST Robotics Competition (FRC) team is seeking a stellar organizer to plan, schedule, and implement key projects for the FIRST Robotic Competition (FRC) team. As a project implementer, you will handle relationships, facilitate team communications, update applicable program documentation and evaluation criteria, develop training materials, and communicate FIRST Robotic Competition messaging to diverse populations. Our ideal candidate will maintain a high degree of tact, diplomacy, and accuracy while handling multiple competing demands providing high-quality customer service and promoting the FIRST ethos of Gracious Professionalism®.

FIRST headquarters is in Manchester, New Hampshire, and we seek candidates based in New England or willing to relocate to New England. Although this role will have the flexibility to work remote, we are looking for candidates who can easily and frequently travel by car to our headquarters during competition season (November – May) or as needed for in-person events.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

What You Will Do
Collaborate with FIRST co-workers and external parties to make sure equipment and support material is available where and when needed for regional, district, and off-season events. Additionally, you will: 

• Oversee event program satisfaction survey efforts; evaluate results.
• Provide logistical, planning, implementation, and cost control support in executing Kickoff, Championship, and off-season events.
• Develop and supervise plans, schedules, third party service providers, and volunteers during FIRST Headquarters' events - both on/off site - including kickoff, filming, events, etc.
• Work directly with the FIRST warehouse staff to lead all aspects of inventory and logistics associated with FIRST Robotic Competition (FRC) event execution.
• Interface with Underwriters Laboratories (UL) for our safety program including safety animation program and the team safety manual.
• FIRST Robotic Competition point of contact, for regional staff and committees, providing specific program information on policy, procedure (i.e. robot transportation exemption), and marketing/support materials.
• Work directly with key volunteer groups/committees to evaluate prior year program performance, delivery, and quality; develop and implement program improvements and enhancements.
• Run the mobile machine shop program for events and Championship.
• Requires travel to assigned events/championships.
• Requires some weekends (during program's peak season).

What We Expect
An organized individual with the ability to coordinate and prioritize tasks associated with multiple competing projects with varying deadlines. We are also seeking candidates with the following knowledge, skills, and experience:

• HS diploma or GED required
• Generally, 3 years of job-related experience in areas such as logistics, operations, and/or event management
• Strong project planning, monitoring, and execution skills
• Solid understanding of Microsoft Office 365 including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
• Excellent collaboration skills
• Excellent written and verbal communication skills
• Flexibility to travel 10 - 15% depending on the time of the year

Commitment to FIRST® Core Values

Discovery: We explore new skills and ideas.
Innovation: We use creativity and persistence to solve problems.
Impact:  We apply what we learn to improve our world.
Inclusion: We respect each other and embrace our differences.
Teamwork: We are stronger when we work together.
Fun: We enjoy and celebrate what we do!

Thriving on our core values, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

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