Card Operations Intern

We are seeking someone to join First International Bank & Trust as our Card Operations Intern. In this role you will assist our Card Operations Team with a variety of different tasks related to the day-to-day operations the team is responsible for along with some special projects that you would get the chance to own. The ideal candidate for this position would be a student passionate about building their experience within a financial institution and is willing to work meaningful hours during the school year and potentially more during the summer. (12-24 hours per week during the school semester & closer to 30 hours per week during the summer)

This Internship would be In-Person.

Key Responsibilities:

• Daily Review of Debit Card Production (instant print)
• VAU/Second Name line report
• Monthly report of cards that will be reissued based on expiration
• Credit file Scanning
• Managing Returned Debit Cards.
• Process daily credit card payments.
• Credit Card statements reprints.
• Credit Card Address Changes.
• Debit and Credit Travel Alerts
• Credit and Debit Basic statement review/questions with customer.
• Debit and Credit Fraud Alerts (Securlock Alerts)
• Help field workgroup phone calls

Qualifications:

• A student currently enrolled in an accredited university or collegiate program. Business, Communications or other applicable fields of study is preferred.
• Strong computer skills is preferred.
• Customer Service experience is preferred.

First International Bank & Trust is a full service, independent community bank with branches in North Dakota, South Dakota, Minnesota, and Arizona. Member FDIC.

Kotapay, a division of First International Bank & Trust, partners with BASYS Processing for credit card and debit card processing services.

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer