What are the responsibilities and job description for the Financial Services Professional position at First Interstate BancSystem?
About the Role
This role is ideal for individuals who are passionate about delivering exceptional customer service and building strong relationships with clients. As a Teller I, you will be responsible for providing daily teller transactions in both the lobby and drive-up locations of the branch.
Key Responsibilities
- Provides customer account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks, and savings bonds.
- Answers customer inquiries in person and/or on the telephone, ensuring that all questions are addressed promptly and professionally.
- Records customer account transactions by logging cashier checks, traveler's checks, and other special services; preparing currency transaction reports.
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer needs, and directing customers to a branch representative.
Requirements
- High School Diploma or general education degree (GED) required.
- Experience in a cash handling role preferred.
