What are the responsibilities and job description for the Teller Associate position at First Interstate BancSystem?
The Teller I position at First Interstate BancSystem offers a dynamic opportunity to deliver exceptional customer service and develop strong relationships with clients. As a key member of our banking team, you will be responsible for providing daily teller transactions in both the lobby and drive-up locations of the branch.
Key Responsibilities:
- Provide customer account services by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks, and savings bonds.
- Answer customer inquiries in person and/or on the telephone, ensuring that their needs are met with professionalism and courtesy.
- Record customer account transactions by logging cashier checks, traveler's checks, and other special services; prepare currency transaction reports as required.
- Cross-sell bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer needs, and directing customers to a branch representative.
- Complete special customer requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, providing special statements, copies, and referrals, and completing safe-deposit box procedures.
Requirements:
- A high school diploma or general education degree (GED) is required; experience in a cash handling role is preferred.
- Demonstrate excellent mathematical aptitude, communication skills, and interpersonal skills to effectively interact with customers and colleagues.
- Show ability to handle sensitive confidential and sensitive information with discretion.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
