Events/Restaurant Assistant Manager

Description

This position is a key management role in supporting our Events and Restaurant Managers. This position assists in the planning and coordination for group and wedding events throughout the year. This position is responsible for departmental profitability, management of guest dining areas, service staff, menu development, restaurant serving periods and private catered events.

The Events and Restaurant Assistant Manager role is ideal for someone who is excited to work with groups from beginning to end, and who enjoys being involved not only in the planning but in realizing the event vision as well. This position is responsible for supervising all the front of house service operations and restaurant service teams to ensure all guests have a fantastic dining experience.

This position also oversees restaurant supervisors that supervise service staff and works alongside the Chef and Bar Manager to best serve our guests.

This position works closely with the Events and Restaurant Managers, Assistant General Manager and General Manager in coordinating and executing Lodge operations and supporting all departments at the Lodge as needed. This position is highly involved in supporting our youth employment program.

The right person for this role has event management experience and enjoys creating customized rather than cookie cutter events. With 20 acres in old growth forest, our array of public facilities and dining areas and our guided recreation department, and with Yosemite at our doorstep, opportunities to create amazing events are endless. For the right creative, energized, nature loving person, this is a dream job.

The role is ideal for a talented individual who enjoys direct outreach, guest contact and varied responsibilities, and who possesses strong communication and organizational skills. The position is right for someone who's excited to promote a unique mountain resort like ours to a targeted set of users who value the warm, down-home, yet professional experience of the lodge, as well as its combination of timeless feel with modern comforts and its special mix of recreation, relaxation and indulgence.

The ideal individual is excited to help support a great staff environment in a professional yet down-home way and embraces working in a rustic environment in a relationship-oriented business.

The lodge is a coveted wedding venue catering to customized weddings, regular and other group business each year in various venues throughout the lodge property. This wedding and small group focus, adds additional creative opportunities to the Restaurant Manager role, which is supported by our Catering Team.

Qualifications

RESPONSIBILITES
EVENT PLANNING

• Corporate group planning
• Wedding planning, including rehearsal dinner, ceremony and reception
• Specialty weekend planning
• Coordinating room blocks, deposits, etc.
• Coordinating rentals & vendors
• Coordinating tastings and menu planning
• Coordinating group recreation and other special needs
• Managing & maintaining catering related inventories
• Coordinating and planning for other seasonal Lodge-wide special events like Holidays
• Out-reach, discovery and booking of bands for our Live Music program

DAY OF EVENT COORDINATION

• For weddings and other groups
• Working with department managers to ensure good pre-communication leading up to events
• Being present to work with groups real-time to ensure their needs are met and to support any in-the-moment issues that arise
• Ensuring accurate billing

STAFF

• Scheduling, training and managing service staff
• Interviewing, hiring and reviewing service staff
• Coordinating daily with Tavern and Culinary managers/staff
• Communicating effectively and maintaining a close working relationship with the Event Manager, Restaurant Manager, Assistant General Manager and GM as well as all lodge leadership teams
• Actively supporting our youth employment and development program

OPERATIONS

• Defining, costing and pricing restaurant and tavern menus
• Managing department profitability
• Working hands-on on a daily basis
• Coordinating and executing catering functions and special events
• Establishing structured processes & enforcing restaurant standards, programs and procedures
• Training and ongoing oversight in food quality, cleanliness & hygiene standards
• Establishing and overseeing strong safety standards
• Ordering, receiving and relationship management for vendors/purveyors
• Storage and inventory management training/standards

REPORTING/FINANCIAL  

• Reviewing and reporting staff hours
• Actively managing daily, weekly & bi-monthly labor and overtime
• Managing and coding of invoices and preparing food inventories/transfers
• Monitoring actual and theoretical food costs
• Improving profitability

OTHER RESPONSIBILITIES

• Supporting the creation of a fun, friendly culture and a high standard of hospitality among managers and staff
• Building an energized, well trained, technique driven team 
• Interacting with guests in a manner that promotes the warmth and friendliness of the Lodge
• Actively supporting our intern employment and development program
• Supporting other lodge departments and managers as needed
• Assisting in other areas as seasonality permits (e.g., marketing initiatives, wellness programs)
• Warm & friendly guest interaction including table visits, special events appearances, cordial correspondence, etc.
• Supporting other Lodge departments and managers as needed
• Maintaining equipment and supplies

DETAILS

• Full time position available immediately
• Position is year-round with off season time off opportunities
• Onsite or Offsite room and board available for fixed weekly cost
• Variable hours, including nights and weekends as well as situational/crisis availability
• A regular schedule with specific days off will be established
• Healthcare benefits available after 90 days
• 401K eligible with company match after 1 year

Our ideal Events and Restaurant Assistant Manager is creative, experienced, mature, self-motivated and excited to develop a friendly, professional & efficient staff environment and embraces working at high level in an energetic restaurant environment. 

IDEAL QUALIFICATIONS INCLUDE:

• Education: BA/BS preferred
• Significant event management experience
• Experience structured systems/processes
• Excellent written, verbal and computer skills
• Extensive experience managing a busy restaurant, including financial management
• Strong training (formal and/or informal) and knowledge of fresh California style cuisine
• Table, bar and support service experience
• Excited about creating a warm family atmosphere for staff while maintaining high standards
• Strong interest in training/coaching and in supporting our youth mission
• Wedding or similar high-end catering experience
• Hospitality or related experience
• Independent thinker with great initiative, but comfortable working within a defined framework

KEY PERSONALITY TRAITS:

• Guest service oriented and staff-focused
• High integrity and creativity
• Self-motivated and self-directed with high standards
• Mature and personable with a relaxed nature
• Execution oriented; enjoys hands-on implementation
• Leading a healthy, drug-free lifestyle
• Dynamic, fun, and likes the outdoors
• Flexible with a “whatever it takes” attitude
• Patience, patience, patience 

Salary : $24 - $26