What are the responsibilities and job description for the Retail Assistant Manager position at FIRST LIGHT RESORTS LLC?

Job Details

Job Location

Rush Creek Lodge - Yosemite National Park, CA

Salary Range

22.00 - $22.00 Hourly

Job Category

Retail

Description

We are looking for an engaging Retail Manager to join the team and create a welcoming, professional, and clean environment for our guests at Evergreen Lodge. The ideal candidate is passionate about providing amazing guest service and brings a warm and positive attitude to the Retail team. The Retail Manager engages with guests and staff throughout their shift, which requires the ability to provide direction as well as attentive, caring guest service. The Manager is responsible for a variety of tasks that help support the General Store workflow by working with, training, and supporting the retail team. The Manager also plays a key role in engaging with our guests and enriching the guest's experience. Ideal candidates have been top performers in their previous roles and are excited to help make a place like the Lodge even more special and memorable for our guests.

Qualifications

Essential functions / Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Work to create a safe environment to avoid injuries and accidents, including wearing proper Personal Protective Equipment
When finding unsafe conditions and maintenance concerns, address them immediately by contacting others as needed and / or submitting Maintenance Service Requests
Train all retail staff on POS, cash handling, backstock organization, espresso machine use and maintenance, stocking, merchandising, receiving merchandise, cleaning, daily duties and guest interactions.
Identify and communicate to the Retail Manager the needs of the business and if stock levels are low in any areas
Places weekly food and beverage orders with vendors
Acquire current product knowledge to share with guests
Create a positive and productive work environment
Create forms of communication that encourage teamwork and accountability.
When opportunities arise, support interns in our Internship Program to help them be most successful in their work and at the Lodge
Assist with other Lodge needs as may arise from time to time

Competencies / Required Skills and Abilities

Prior management experience

California Food Handlers Certification required

Organizational skills

Training skills

Attention to detail

Able to follow instructions accurately

Able to smile and provide warm, heartfelt hospitality to guests

Able to answer guest questions and give appropriate guidance

Able to meet consistent attendance requirements and comply with schedules / breaks

Able to communicate well and professionally with colleagues and supervisors

Excited about creating a warm, family atmosphere for guests and staff while maintaining high standards

High Integrity

Mature and personable with a relaxed nature

Leading a healthy, drug-free lifestyle

Dynamic, fun, and likes the outdoors

Flexible with a "whatever it takes" attitude

Able to work independently or with a team as needed

Computer proficiency or ability to learn required programs

Work environment / physical demands

The physical environment requires the employee to work both inside and outsider in heat / cold, wet / humid, and dry / arid conditions

Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs

Ability to stand and move continuously

Lifting up to 50 pounds maximum / pushing a cart up to 200 pounds

Stocking, vacuuming, sweeping and mopping floors, and cleaning toilets / bathrooms

Working with required chemicals

Shifts of up to 8 hours per day, plus periodic additional overtime hours

Details

Full time position available immediately

40 hours of paid time off per year

Healthcare benefits available after 90 days

401K eligible with company match after 1 year

Regular schedule with specific days off will be established

Room and board available for fixed weekly cost both onsite and offsite

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary : $22

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