Receptionist

The Receptionist is the face of First Lutheran, as the receptionist is the first person the members and visitors see when entering the church during the week. The receptionist should be pleasant, professional, and helpful to anyone who enters the church. Kindness and respect are essential in the handling of the variety of people who enter First Lutheran. The receptionist directs parishioners and guests to the appropriate event location.

Essential Functions

• Answers the phone and directs calls to the appropriate staff or answers the question if the answer is known
• Greets every member or guest who enters the church
• Directs parishioners and guests to the appropriate event location
• Handles the church calendar; provides the week in review at the staff meetings
• Handles all the leased parking lots; maintains a spreadsheet and a binder containing all the forms and essential information; works to create a good relationship with each company that leases parking spaces
• Calls the hospital each morning to check if any FLC members are in the hospital and updates the hospital report
• Records basic hospital notes in a database
• Views obituaries online to determine if the deceased is a member or if any of the immediate family are members of FLC; notifies the Director of Communications and Technology to add to the church's prayers any deceased member or any family member who has lost a loved one.
• Retrieves from each of the photocopiers the monthly copier report
• Contacts the staff member who receives a package at the reception desk
• Collects the card money for the quilters, puts the money into an envelope and puts the envelope in the Finance Office drop box
• Contacts Church on the Street when the donation box is full and to pick up their mail
• Contacts Project CAR to pick up their mail
• Oversees Hy-Vee gift cards; records purchases of Hy-Vee gift cards and attaches the cash or check to the sheet for that individual
• Counts the Hy-Vee cards on Monday morning and sends the count to the Director of Church Finance and Administration and the Finance Office
• Completes other duties as assigned

Core Competencies

Pleasant and Professional—able to deal with a variety of people in a pleasant and professional manner, showing respect and kindness to every person who enters the church.

Organized—can keep the reception area organized. The receptionist must be able to be organized when working with the individuals who want to lease a parking space from the church. The organizational skills will come into play when determining if we have any spaces available to lease.

Dependable—follows through; completes a job on time and with excellence; has a “can do” attitude.

Team Player—shares ownership and visibility; builds effective and constructive relationships.

Good Judgment—trusted to work independently; exercises good judgement; admits mistakes; acts in line with values; practices what he or she preaches

Christian Faith—understands the Christian life as one of service in Jesus’ name

Requirements

• Considerable experience with Microsoft Word and Excel
• Positive attitude
• Competent communication skills
• Good phone skills
• Able to multi-task
• Willingness to learn, including simple database usage

Support & Accountability

• Reports to: Director of Church Finance and Administration
• Full-time, Hourly

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Sioux Falls, SD 57104 (Required)

Ability to Relocate:

• Sioux Falls, SD 57104: Relocate before starting work (Required)

Work Location: In person

Salary : $18