What are the responsibilities and job description for the Hattie B's Restaurant Manager - Quick Service (QSR) position at First Meridian Services?
Job Description
Job Description
The Manager is responsible for overseeing all aspects of daily operations to ensure a quality guest experience. This role involves managing staff, assisting with scheduling, training, and performance evaluations, and ensuring compliance with health and safety standards. The Manager is also tasked with monitoring inventory and handling customer inquiries and complaints. Strong leadership, organizational skills, and a commitment to high-quality service are essential for success in this position.
PRIMARY RESPONSIBILITIES
- Oversee daily restaurant operations to ensure efficiency and quality service.
- Manage and supervise restaurant staff, including hiring, training, and scheduling.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle customer inquiries, complaints, and feedback to ensure a positive guest experience.
- Monitor inventory levels and order supplies as needed.
- Enforce company policies and procedures.
- Foster a positive and collaborative work environment for all employees.
- Conduct regular inspections to ensure the restaurant meets all regulatory and quality standards.
- Oversee the maintenance and repair of restaurant equipment and facilities.
REQUIRED SKILLS / ABILITIES
EDUCATION AND EXPERIENCE :
WORKING ENVIRONMENT
Airport : This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.
Restaurant : This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot / cold / freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.
The nature of restaurant work requires the Manager to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing / pulling and lifting / lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.
Physical Requirements
Frequency
Mental Requirements
Frequency
Bend
Occasionally
Communicate Orally
Constantly
Climb / Crawl
Occasionally
Evaluating
Frequently
Rarely
Perform Calculations
Occasionally
Kneel
Occasionally
Read / Comprehend
Regularly
Squat
Occasionally
Reason / Analyze
Regularly
Stand / Walk
Constantly
Write
Occasionally
First Meridian Services utilizes E-Verify to confirm work eligibility within the US.
First Meridian Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.
Job Type : Full-time
Salary : $60,000.00 - $70,000.00 per year
Salary : $60,000 - $70,000
