Shift lead at Southernaire Market

Job Description

Job Description

Shift Leaders act as support to the restaurant managers in daily operations and are responsible for helping to set the tone, ensure memorable guest experiences, resolve issues, and proactively achieve goals. The Shift Leader must be willing to cross-train and master all positions in the restaurant. The primary responsibility of the Shift Leader is ensuring product quality and consistent service on the scheduled shift.

SHIFT DETAILS

Open availability to work an 8.5 hour shift between 3 am to closing (typically between 9 pm - midnight). Availability on Saturday & Sunday required.

PRIMARY RESPONSIBILITIES

• Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.
• Assist in accomplishing the goals of the location set forth by the General Manager.
• Support shifts to ensure the accurate and timely production of product, service times, and flow.
• Maintain good morale by maintaining a professional, positive atmosphere.
• Ensure informed communication with management and employees both verbally and via utilization of the 7Shifts Log.
• Maintains restaurant organized, stocked, cleaned and sanitized.
• Assists in the training / development of team members around processes and procedures of each station.
• Support of each shift to ensure company and brand standards are met.
• Follow operating procedures regarding cash handling, ensuring cash control by correcting errors and watching for / reporting mistakes or theft.
• Follow guidelines to complete daily administrative paperwork as needed and other paperwork as requested including prohibited items logs.
• Respond to customer concerns in a timely and professional manner.
• Support new programs, policies, or products each shift, as introduced by the General Manager.
• Assist General Manager in producing an accurate inventory. Under General Manager direction monitor inventory levels and place orders and requisitions.
• Follows food safety and sanitation guidelines

REQUIRED SKILLS / ABILITIES

EDUCATION AND EXPERIENCE :

WORKING ENVIRONMENT

Airport : This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant : This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot / cold / freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Shift Lead to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing / pulling and lifting / lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements

Frequency

Mental Requirements

Frequency

Bend

Occasionally

Communicate Orally

Constantly

Climb / Crawl

Occasionally

Evaluating

Frequently

Rarely

Perform Calculations

Occasionally

Kneel

Occasionally

Read / Comprehend

Regularly

Squat

Occasionally

Reason / Analyze

Regularly

Stand / Walk

Constantly

Write

Occasionally

BENEFITS

HIRING PROCESS

Once you have applied, please anticipate communications from the team via text; this is our primary form of initial communication with candidates. We look forward to connecting.

Salary : $18