What are the responsibilities and job description for the Full-time Personal Banker position at First Mid-Illinois Bancshares?
Responsibilities include, but are not limited to :
GENERAL :
- Use a consultative sales process to build a thorough customer profile and identify current and future financial needs.
- Opens all deposit related products including but not limited to IRA, Trust, Business, POA, Estate, etc.
- Analyzes and reviews legal documentation associated with opening accounts.
- Originate consumer loan applications and assist in the processing of loan applications.
- May originate Home Equity related products.
- Review consumer credit report.
- Maintain an in-depth knowledge of consumer and small business products / services and recommend appropriate solutions.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Commercial and Investment), referring customers when appropriate to provide timely financial solutions.
- Provide guidance to Universal Bankers and Tellers with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Adhere to established policies and procedures while opening / servicing the full range of bank products.
- Participate in the opening / closing process of the branch as directed by the Branch Manager.
- Keep up to date on deposit services procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- May manage a cash drawer and process transactions for customers as needed.
- Complete other specified duties as assigned.
- Travel to other branches within the region when required
SALES :
Qualifications Education :
Experience :
Skills :
Compensation & Benefits Compensation :
Benefits :
