What are the responsibilities and job description for the Loan Servicing Clerk I position at First Mid-Illinois Bancshares?
Responsibilities include, but are not limited to :
Loan Servicing :
- Prepares and completes Paid Note Statements including releases of titles and preparation of mortgage releases, which may include electronic recording as applicable.
- Prepares payoff statements.
- Automatic payment additions.
- Fee and interest waives.
- Provides exceptional customer service by phone or email to internal and external customers.
- Utilizes available resources to identify, research and resolve routine customer issues.
- Complete required training specific to job responsibility.
- Performs other duties as assigned.
- Completes required training specific to job responsibility.
- Maintains loan files in a neat and orderly manner.
- Performs other related duties as assigned.
General
Qualifications Education / Experience :
Skills :
