What are the responsibilities and job description for the Universal Banker position at FIRST NATIONAL BANK OF MANCHESTER?
Job Summary
We are seeking a dedicated and detail-oriented Universal Banker to join our financial institution. The ideal candidate will be responsible for providing exceptional customer service while handling various banking transactions. This role requires strong cash management skills, an understanding of financial services, and the ability to identify opportunities for upselling products and services to enhance customer satisfaction.
Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Maintain cash drawer and ensure accurate cash handling throughout the day.
- Assist customers with inquiries regarding their accounts, products, and services.
- Identify potential fraud through diligent monitoring of transactions and account activities.
- Promote bank products and services through effective upselling techniques.
- Perform retail math calculations to ensure accuracy in transactions.
- Educate customers on financial services available to them, enhancing their banking experience.
- Collaborate with team members to achieve branch sales goals while maintaining compliance with bank policies.
Requirements
- Previous experience in a banking environment preferred.
- Strong cash handling skills with a keen attention to detail.
- Knowledge of debits, credits, and basic financial principles.
- Familiarity with fraud prevention detection methods is a plus.
- Excellent communication and interpersonal skills to build rapport with customers.
- Ability to work in a fast-paced environment while maintaining accuracy and efficiency.
- A commitment to providing outstanding customer service in every interaction.
Join our team as a Universal Banker and contribute to delivering exceptional banking experiences for our customers!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Lexington, KY 40503: Relocate before starting work (Required)
Work Location: In person