What are the responsibilities and job description for the Analyst II, High Risk Fraud position at First National Bank of Omaha?
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Our Modern, Flexible Workplace:
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!It is anticipated that an incumbent in this role will work remotely for three (3) or more days a week and will share a hoteling workspace when working onsite. Work location is subject to change based on business needs.
Summary of the Job:
The primary function of this role is controlling and minimizing First and Third-Party fraud loss for Consumer Banking while optimizing the customer. The role is responsible for monitoring all card activity, creating, and maintaining fraud controls through rule writing and creation of ad hoc or ongoing reports, which directly helps to decision all card transactions and/or events. This role will work with all card products - Debit, Consumer Credit and Commercial Card. The role is a subject matter expert in fraud and has a high degree of understanding of First National's Operations and processing system.
Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. Complete compliance training and adhere to internal procedures and controls, as required.
About This Role:
Skills:
Excellent time management and organization skills
Excellent interpersonal and team building skills with the ability to work independently as well as in a team environment
Comfortable interacting with individuals at all levels of the organization
Ability to build and nurture internal networks
Demonstrated creative problem solving and solid judgment/decision making
Excellent oral, written and communication skills
Self-motivating with the ability to be resourceful and take initiative
Willingness to demonstrate flexibility and adaptability in a dynamic work environment
Highly analytical and organized individual
The Ideal Candidate for This Role:
Qualifications:
Critical Requirements
- Minimum 1 year of experience in 2 or more of the following: SQL, SAS, Snowflake, PowerBI, Excel (pivot tables)
- Demonstrated knowledge of credit card fraud
- Ability to pull, manage, and analyze large data sets
- Ability to communicate effectively with all levels and in large groups
- Ingrained sense of urgency to stop fraudulent activity
- Excellent verbal and written communication including presentations
Required:
College Degree or Equivalent Work Experience
Demonstrated knowledge of SQL, SAS, Snowflake
Microsoft Office experience (Word, Excel, Access, Power Point)
Previous analytical experience
Excellent organizational / time management skills
Ability to work collaboratively and cohesively within a team environment
Flexibility of schedule to accommodate meetings or to address fraud trends
Ability to manage multiple complex projects
Base24 & TBS Experience
Some on-call/afterhours work required
Desired:
Experience with Dashboard Reporting, Power BI, preferred
Other tools - Power Pivot, Report Builder, Share Point
Minimum 1 year experience in Fraud High Risk Authentication
Equity, Diversity, & Inclusion:
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
to download 'EEO is The Law' Self-Print Poster
to download 'EEO is The Law' Supplement for Federal Contractors
to download 'EEO is The Law' GINA Supplement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
