What are the responsibilities and job description for the Operations Manager position at First National Bank Texas?
Job Overview
The Operations Manager at First National Bank Texas plays a critical role in achieving department productivity and goals. This position requires strong leadership and coaching skills to manage staff within the department.
Duties and Responsibilities
- Work directly with the Director of Loan Operations to achieve department productivity and goals
- Manage and provide guidance, leadership, and coaching to staff within the department
- Assign and direct daily work flow within the department
- Evaluate staff performance to recommend personnel actions such as hiring, retention, promotion, transfer or termination
- Make decisions on routine and non-routine issues and challenges regarding volume fluctuations, staffing issues, and unexpected processing or systems delays
- Develop and implement procedures and controls to ensure compliance of local, state, and federal regulations and laws within the department
- Provide recommendations for improving processes and operations
- Prepare regular reports to track progress and identify areas for improvement
Physical Requirements
- Must be able to remain in a sitting stationary position for extended periods of time
- Constantly operate a computer and other office machinery
- Ability to lift up to 25 pounds
