What are the responsibilities and job description for the Customer Service Representative position at First National Bank?
At First National Bank, we are seeking a dedicated and customer-focused Customer Service Representative to join our team. As a key member of our retail banking department, you will play a vital role in providing exceptional service to our customers.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be responsible for performing teller transactions, opening deposit accounts, and navigating the loan process, as well as supporting sales and service strategies that build relationships and promote needs-based selling.
To be successful in this role, you must have a high school diploma or equivalent, along with at least one year of retail banking experience in sales and customer service. A strong understanding of bank accounting principles, basic math aptitude, and proficiency in utilizing new technologies are also essential.
If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.