What are the responsibilities and job description for the Account Service Representative position at First Option Bank?
Job Overview
">We are seeking a highly skilled Account Service Representative to join our team at First Option Bank. This role is ideal for individuals who enjoy interacting with customers, providing excellent service, and working in a fast-paced environment.
">Key Responsibilities
">- ">
- Greet and direct customers in person and on the phone, ensuring a positive experience. ">
- Explain various services and products available, assisting customers in selecting the best options for their needs. ">
- Maintain confidentiality of customer accounts and handle sensitive information with discretion. ">
- Routinely check internal bank email and other communications, responding promptly to ensure seamless communication. ">
Teller Duties
">- ">
- Accept and process transactions for deposit and loan accounts, ensuring accuracy and efficiency. ">
- Process money orders, cashier's checks, and other bank services, maintaining high standards of quality. ">
- Complete change orders, process credit card cash advances, and ensure accurate work through thorough review. ">
- Balance and maintain proper cash levels in drawers, prioritize safety and security, and perform regular cleaning and maintenance of equipment. ">
- Assist with managing/answering phone calls and respond to customer inquiries as appropriate. ">
Additional Requirements
">- ">
- Attend required annual training and actively participate in community activities. ">
- Participate in bank activities when possible and complete tasks requested by supervisors as they relate to the bank's functions. ">
Benefits
">As an Account Service Representative at First Option Bank, you will have access to a range of benefits, including competitive salary, opportunities for growth and development, and a supportive work environment.
