Demo

Quality Assurance Analyst

First Orion
North Little Rock, AR Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/4/2025
First Orion is looking for a talented Quality Assurance Analyst with strong analytical and problem-solving skills to join our team. Specific responsibilities will be to develop test plans, create and execute test cases, search for ways to break the code and provide feedback on testing results. The ideal candidate will possess strong analytical skills and a passion for quality assurance processes, ensuring that software and applications meet the highest standards of quality, functionality, and performance. You will also be responsible for ensuring that our products meet the quality standards, is fully functional and is user-friendly. This is a fast-paced environment that is great for a self-starter.
What you’ll be doing:
  • Design and execute test plans, test cases, and test scripts for web and backend applications.
  • Perform and analyze both manual and automated testing to identify defects and issues early in the software development lifecycle.
  • Collaborate with development teams, product managers, and product analysts to understand system requirements and identify potential test scenarios.
  • Document and track defects, issues, and enhancements, ensuring proper communication with development teams for timely resolution.
  • Execute regression, performance, security, integration, and user acceptance testing (UAT) based on project requirements.
  • Analyze test results and assist in troubleshooting and debugging defects, providing root cause analysis when necessary.
  • Ensure compliance with industry best practices, standards, and procedures for software testing and quality assurance.
  • Work closely with developers to reproduce issues and verify fixes.
  • Provide continuous feedback on software quality and performance to the development team.
  • Assist in creating and maintaining a test environment, test data, and test infrastructure.
  • Participate in regular team meetings, reviews, and sprint planning to stay updated on project progress and timelines.
What you’ll need:
  • Bachelor’s degree in Computer Science, Engineering or a related subject
  • 2-4 years software testing experience in lieu of education.
  • Strong analytical and troubleshooting skills
  • Keen eye for details
  • Great team player in a fast-paced, dynamic environment
  • Strong sense of time and priority management
  • Familiar with Quality Control including creating and reviewing test plans, defect management, and executing test cases
  • Experience with SQL
  • Organizational skills
Bonus Points:
  • Experience using TestRails or Xray
  • Experience in quality assurance techniques and procedures
  • Experience in software development lifecycle
  • Experience in software application testing
  • Software Engineer knowledge
  • Technical knowledge in Wireless and/or Wireline Carrier Network platforms and telcom industry
  • Automation Testing
Company Benefits:
Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

Learn More About First Orion:
First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.
  • First Orion has been voted a
    Great Place to Work
    with top rankings in every category.
  • Learn more about what our employees have to say on our
    First Orion Glassdoor
    page and watch our
    People First Diversity Statement/Video
    .
  • First Orion Culture Cornerstones
    are at the core of everything we do here.

Disclosure:
First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice, based on the changing needs of our business. At this time, we are not able to sponsor visas, such as H-1B, for this particular position. First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

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