What are the responsibilities and job description for the Teller position at First PREMIER Bank?
Location: Madison, SD
Shift: Monday 8-5, Tuesday - Thursday 11-1 Friday 8-5
Job Schedule: Part-Time
Company: First PREMIER Bank
About the Role
Manages a cash drawer and balances it daily according to teller performance standards. Keeps accurate record of money and negotiable instruments involved in customer transactions. Provides PREMIER customer service while handling customer transactions and questions.
Shift
Monday 8-5, Tuesday - Thursday 11-1 Friday 8-5
Comprehensive Training
Training schedule may vary from opening shifts to closing shifts to encompass all responsibilities within Retail Teller Services that will be covered during the training phase. Upon completion of the training phase, you will have been provided the tools to succeed and be on your way to building your career with First PREMIER Bank.
- Week One: Classroom Training & HR sessions which will include First PREMIER Bank history, regulatory excellence, products, and services.
- Weeks Two and Three: Side-by-side with an experienced teller for hands on training.
Job Duties and Responsibilities
- Provides PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
- Processes customer transactions including deposits, withdrawals, cashing of checks, redemption of savings bonds, acceptance of payments (loans, credit card, credit lines, etc.), issuance of Cashier’s Checks and Gift Cards.
- Assists customers with problems, questions, check re-orders, and maintenance by looking up account information, completing service events, and scanning customer’s identification.
- Manages assigned cash drawer(s) by clipping and strapping currency, buying and selling currency, balancing daily, and researching and resolving cash unit differences; being sure to follow all cash handling procedures.
- Performs the branch opening and closing duties independently.
- Maintains operational standards by staying up to date on all policies, procedures, and compliance topics.
- Provide weekly coverage as scheduled once school commitments are set and taken into consideration for scheduling purposes.
- Assist with daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.
- Provide daily teller line coverage as scheduled.
Skills and Qualifications
- Must have excellent interpersonal skills; being able to communicate both in person and on the phone.
- Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
- Cash handling, customer service and/or banking experience preferred.
- Basic computer skills and proficiency of the English language.
- Ability to concentrate and work independently. Capacity to learn, adapt to change, and become proficient quickly.
- Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold the PREMIER Way.
Competitive Benefits Package
- Full medical benefits when working 20 hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.
Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.
