What are the responsibilities and job description for the Operations Manager position at FIRST PROTECTION SERVICES, INC.?
We are looking for an Operations Manager to create a positive, structured work environment that focuses on client customer service delivery, client communication, vender relationships, and employee support.
Responsible for Operations oversight and supervision including:
- Manages recruitment, scheduling, fleet management & equipment maintenance.
- Ensures correct operating procedures for clients to maximize overall satisfaction.
- Management oversight for Field Security Manager, Mobile Patrol Manager, and company Supervisors.
- Work with CEO, Vice President & General Manager, and Finance Manager.
- Establishes training for employee base to give them better understanding of processes, expectations, and procedures.
- Oversees scheduling and overtime while following budget guidelines.
- Oversees employees to ensure standards, quality, and site visits.
- Ensures billing is accurate for services delivered.
- Utilizes reporting to build efficiency and improve profitability of the business.
- Oversees company vender base to ensure standards and pricing.
- Educates team on latest safety standards in the industry.
- Carries out supervisory responsibilities including employee recruitment, onboarding/orientation, training security employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
*FPS has generous advancement, training, and bonus opportunities.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year College or university; and five years related experience and/or training; or ten years equivalent combination of education and experience.
FIRST PROTECTION SERVICES, INC., IS AN EQUAL OPPORTUNITY EMPLOYER.
Salary : $91,520 - $95,680