Supervisor

The Supervisor position is a key operational field role responsible for effective management of deployed company personnel while maintaining very strict corporate standards with respect to Client requirements, personnel suitability, personnel availability and personnel performance. The Supervisor also assists the FPS management team in all areas of operational need as directed. This position requires shift flexibility.

JOB SPECIFICATIONS

• Provide outstanding and personalized customer service as a front-line representative of our client’s organizations
• Act as FPS first point of contact for all client and field staff inquiries while on duty
• Inspect contracted sites to ensure security staff meet company standards in terms of uniform, training and site procedures
• Respond to major incidents on properties and aid security staff with managing the situation (fire, flood, medical issue and criminal activity)
• Enforce of property rules in order to maintain the security and safety of our clients and their assets
• Complete walking patrols and inspections of facilities and equipment as required
• Communicates and coordinates with management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Operational functions can include but is not limited to answering phones, dispatching resources, responding to alarms, spot-checking properties, site inspections, and other quality assurance-based tasks.
• Duties as otherwise assigned

EDUCATION & EXPERIENCE

• Driver’s license
• Clean DMV Record
• Pass a full background check
• Pass a drug test
• 1 Year relevant experience or combination of training and work experience

KNOWLEDGE & ABILITIES

• Ability to foster a Team atmosphere and work well as a member of a team.
• Ability to organize work and multi-task in a fast-paced environment.
• Strong leadership and coaching skills
• Effective Organizational Skills and Attention to detail.
• Strong time management experience required with the ability to perform multiple tasks simultaneously.
• Outstanding interpersonal and communications skills required.
• Extensive knowledge of MS Office applications and computerized scheduling software applications.
• Ability to work in a team-oriented management environment with the ability to work independently.
• Ability to manage multiple and simultaneous priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.
• Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
• Ability to providing quality customer service.
• Ability to handle typical and crisis situations efficiently and effectively at client site.

Job Types: Full-time

First protection Services, Inc. is an Equal Opportunity employer

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• Evening shift

Work Location: In person

Salary : $25 - $30