What are the responsibilities and job description for the QA Technician position at First Quality?
Purpose and role of job:
Performs confirmatory and special laboratory testing of products. Provides analytical support for quality assurance functions throughout all aspects of company operations.
Principal Accountabilities/ Responsibilities:
- Correctly performs and understands quality testing requirements.
- Maintains the cleanliness and upkeep of the laboratory.
- Follows existing procedures applying to the Quality System.
- Reports test results to appropriate parties in a timely manner, and assists in correcting undesired quality situations..
- Performs special testing for support of product development, validation, and product investigations (nonconforming goods, complaints, recalls & returned goods).
- Completes assigned reports and recommend appropriate actions based on findings.
- Supports activities as assigned in the following areas: Calibrations, data system maintenance, quality record maintenance, raw material approval and release, labeling/packaging approval and release, and verification of corrective action.
- Assists in internal audits as issued by the Quality Manager
- Assists in environmental monitoring activities, plating and reading microbial agar plates.
- Completes water sampling and testing
- Coordinates activities surrounding the NCR system, including investigations, recommendations, and supplier contact.
- Provides support to resolve customer complaints.
- Observes all safety rules and uses the proper safety equipment at all times.
- Follows necessary GMP, FDA, and ISO regulations.
- Performs other duties as necessary when directed to do so.
Education and experience requirements:
- High school diploma or equivalent required.
- Post-secondary education or experience preferred.
- Two or more years’ experience in a Quality position required.
- Familiarity with a formal Quality System (ISO 9000, GMP/QSR, etc.) required.
- Working knowledge of Microsoft Office applications or similar programs.
- Outlook and Level 1 proficiency in excel preferred.
- Math skills including algebra required; statistics knowledge a plus.
- Attention to detail, mechanical aptitude, good verbal & written communication skills.
- Ability to operate in a fast-paced environment.
- SPC/ SQC knowledge preferred
Work Environment:
- Work in an environment with the potential for exposure to dust during certain tasks.
Physical Requirements:
- Occasional sitting during 8-hour shift.
- Frequent standing, walking, and bending over throughout shift.
- Frequent pushing with arms and legs throughout shift.
- Frequent lifting or carrying of items weighing up to 50 lbs.
- Constant use of hands during shift.
- Frequent light and strong grasping during shift.
- Daily sweeping and organizing floor and work area.
- Required participation in a daily pre-shift warm-up routine.
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
