What are the responsibilities and job description for the Portfolio Manager position at First Reliance Bank?
The Portfolio Manager provides leadership and support to the commercial and consumer lending group with respect to credit underwriting, annual credit reviews, renewal management, compliance, loss mitigation and quality control monitoring of existing customers in our NC Market. This position will be located in Charleston, SC. Support the Bank's "client first" focus, working as an active member of the team, to provide customers with exceptional service. Act as a liaison between credit administration, and loan operations, and the lending team to ensure the loan portfolio is managed with policy and procedural guidelines.
Direct Reports: None
Core Responsibilities:
- This position is responsible for managing the loan portfolio of our NC Offices. This includes meeting with customers on occasion in NC, managing loan renewal requests as well as the status of the loans. The position will be located in Charleston, SC
Quality Control:
- Ensure the administration of loans assigned is in compliance with established credit policy, bank procedures and commercial and regulatory guidelines.
- Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and US PATRIOT Act.
- Knowledge of Bank's products and services.
- Ensure that all communications with FRB Loan Officers, lending support, and other employees are professional and reflect FRB standards of culture and policy. If problems are encountered escalate the matter to the appropriate party and taking ownership and following up on a daily basis as necessary until conclusion.
Role Specific Competencies:
- Adaptability/Flexibility
- Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
- Creativity/Innovation
- Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively.
Managing Technology:
- Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with tech resources.
Minimum Requirements:
- College degree with background in financial management and preferably some accounting training.
- Thorough understanding of federal banking compliance and requirements
- Strong written and verbal communication and ability to coach lending associates on process and policy requirements.
- Expert level Excel skills
- Expert level organization skills
- Strong customer communication skills via various channels email, letter, etc. keeping true to FRB brand tone and service quality standards
- Flexibility to provide problem solve
- Strong understanding of FRB credit risk policy, loan operations process for both consumer and small business and FRB compliance policy
- Strong underwriting capability
- Strong "client first" interest and ability.
- Ability to prioritize multiple competing tasks.
