HMDA/Reg B Compliance

Summary

Under the supervision of the Chief Compliance Officer, responsible for the daily execution of duties to ensure compliance with the Home Mortgage Disclosure Act and Regulation B implements the Equal Credit Opportunity Act.

HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 hours | Monday- Friday 8:00am-5:00pm|*Extended working hours may be required.

QUALIFICATIONS |EDUCATION | EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Candidate must be at a minimum, 18 years of age.
• High School Diploma or GED required.
• HMDA reporting compliance experience preferred.
• Associates degree preferred.
• 1-2 years of relevant experience preferred.
  
  

Essential Duties And Responsibilities

• Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential.
• Provide customers with exceptional customer service and execute operational excellence by; greeting every customer with a smile, maintaining eye contact, calling them by name, staying connected in conversation and letting them know they are appreciated.
• Maintain a high level of integrity by understanding Bank's policy and procedures and ensure all actions performed are in compliance with government regulations and state/federal laws.
• Ability to articulate effectively with customers and bank employees by answering questions in person, on the telephone, or via electronic communication, and refer customers to other bank services as necessary.
• Ability to discuss complex and sometimes sensitive subjects with clarity and tact.
• Ability to remain calm, patient, objective and professional when presented with difficult situations. Capable of dealing with bank service center and customer related queries and bringing issues to satisfactory conclusions.
  
  

Home Mortgage Disclosure Act (hmda) & Regulation b

• Maintain knowledge of products, programs, operations, systems, and controls, and applicable compliance regulations as related to job duties. Work closely with the Compliance Department to ensure notices are compliant with applicable laws and regulations.
• Review and log all bank loans and applications that did not result in origination, to determine HMDA applicability.
• Ensure accurate information is collected and entered into the Loan Operating System for each covered loan/application.
• Test mortgage data to ensure accuracy in the reporting for the secondary market applications.
• Daily input and issuance of notices required by Regulation B.
• Required to gain regulatory knowledge including but not limited to: all federal and state consumer protections laws, privacy, safeguarding customer information, Regulation B, Equal Credit Opportunity, related Fair Lending Laws, Community Reinvestment Act, HMDA, flood regulations, and any other policies related to HMDA and Reg B.
  
  

Additional Duties

• Operate computer, telephone, keyboard scanner and copier. Computer skills that include strong knowledge in MS Office, typing, 10-key and the internet. Advanced knowledge of MS Excel is preferred Proficiency with internal bank software and NTruPoint Software will be required.
• Collaborate and gather documents and information requested by internal, external, and regulatory auditor and authorities related to an audit, examination, or inquiry.
• Establish and maintain effective communication with Bank personnel for the completion of required file documentation.
• Maintain and ensure desk is properly stocked with supplies and marketing items. Maintain equipment for printer and additional bank office devices.
• Must be able to arrive at work on time, work on site and work cooperatively with other co-workers. Therefore, reliable transportation and the ability to travel to work-related events is required.
• Complete all online compliance Teal Training courses timely.
• Work location and/or additional duties may be assigned or required by management.
  
  

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

Skills

SOFT SKILLS

Foster a culture that values critical thinking and problem solving, engagement, inclusion, diversity, and execute operational excellence. Establish a positive and productive work relationships; able to generate trust, ability, and willingness to give and receive honest, balanced feedback. Willingness to adhere to a strict ethical code of conduct.

PHYSICAL DEMANDS

The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Substantial time may be spent on the telephone and working on a computer, sitting, and/or standing. The employee must have the ability to hear and articulate well enough to carry on a normal conversation, both in person and over the telephone. Visual abilities required by this job include the ability to read materials in either a printed format or on a computer screen. The employee must occasionally lift and move up to 10 pounds.

The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS

The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must have the ability to maintain confidentiality and professionalism in all situations. The position also requires the ability to read and interpret documents and draft written communications.

EEO/AA/M/F/Vet/Disability