What are the responsibilities and job description for the Part Time Bank Teller/Receptionist position at First State Bank and Trust?
BANK TELLER/RECEPTIONIST (PART-TIME)
FIRST STATE BANK AND TRUST
CHAMPAIGN, IL
First State Bank and Trust is currently seeking a part-time Teller to join our team. As a Bank Teller/Receptionist, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.
The hours for this position are typically 11:00 am - 5:00 pm M-F and 8:00 am - 12:00 on Saturdays. The position offers up to 28 hours per week.
RESPONSIBILITIES
- Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
- Handle initial contact with customers either by phone or in person, direct to the appropriate person, or take messages when necessary.
- Performs designated clerical duties, including receiving, sorting, and distributing mail, and maintains assigned records, files, and reports.
- Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
- Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
- Safeguard customers' personal information and maintain confidentiality.
- Maintain a professional appearance and demeanor while representing the bank.
- Remain alert to potential fraud and take necessary precautions.
QUALIFICATIONS
- High School diploma or equivalent.
- Must be available to work 11:00 AM - 5:00 PM M-F and 8:00 AM - 12:00 PM on Saturdays.
- Previous experience in banking or customer service preferred.
- Strong customer service skills.
- Attention to detail and accuracy.
At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.
If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller/Receptionist!
Equal Opportunity Employer. Member FDIC. Equal Housing Lender
