Part-Time Teller, Ottawa

FIRST STATE BANK’S Ottawa Branch has an opening for a Part-Time Teller.

Job Summary:

This is a responsible position requiring initiative and knowledge of services available to customers. To succeed as a bank Teller, you should have a professional appearance and a customer-focused positive attitude. This position plays a critical role in delivering exceptional customer service during every interaction. You need to be courteous, helpful, efficient, and accurate.

This position is not a remote position, nor does it have an option to be a hybrid position.

Work schedule is 20 to 25 hours per week, including Saturdays, as scheduled.

Duties and Responsibilities:

• Receives cash and checks for deposits; verifies amounts and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
• Enter transactions into the Fiserv Teller product and issue customer receipts.
• Redeem Savings bonds.
• Process credit card cash advances.
• Count cash balance at beginning of shift, and balances cash and checks, against computer records at the end of shift.
• Prepare bank cashier’s checks.
• Explain bank services and charges to customers.
• Observe suspicious behavior and report any such activity to the Branch Manager and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.
• Balance ATM, coin machines, teller drawer and vault.
• Promote the bank’s services and cross sell bank products.
• Make a concentrated effort to solve customer problems.
• Be knowledgeable of Patriot Act.
• Other job-related duties as assigned.

Qualifications:

• Is willing to learn bank policies, procedures, and general banking practices.
• Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.
• Possess the necessary judgment that is required to assess, interpret, and meet the needs of the customer.
• Represent and promote the bank and its various banking products.
• Requires multi-tasking while paying attention to detail and accuracy in handling various negotiable instruments.
• A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

Experience and Education:

• One year of customer service experience is required.
• Two years of cash handling experience is required.
• High School Diploma or equivalent required (GED) is required.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

PAY: $15.00 - $17.00 per hour dependent on qualifications and experience.

BENEFITS:

• Paid Leave Days (in compliance with the Illinois Paid Leave for All Workers Act), 401(k) Plan with Employer Match in accordance with eligibility requirements and discretionary Profit-Sharing Plan, Wellness/Fitness Program.

Equal Opportunity Employer/Veterans/Disabled

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Cash handling: 2 years (Required)
• Banking: 2 years (Preferred)
• Customer service: 2 years (Required)

Ability to Relocate:

• Ottawa, IL 61350: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17