What are the responsibilities and job description for the Case Manager Supervisor position at First Step Recovery?
Case Manager Supervisor
SUMMARY OF POSITION:
Case management services to help clients and families link and coordinate services to aid in the recovery process. The Case Manager Supervisor is responsible for the direct supervision of case managers, supporting the day-to-day operations, tracking performance of assigned staff, and supporting continuous improvement related to service delivery. The Case Manager Supervisor works closely with leadership to report and to resolve complex issues and works with the assigned staff to ensure compliance of all program protocols. This position must be filled by a dedicated individual who is social justice oriented, a team player, and committed to working with substance abuse and co-occurring disorders.
Principle Duties:
- Provide direct supervision to case managers.
- Support case managers with maintaining case notes, case plans and all other required documentation.
- Responds to client related emergencies.
- Works with clinicians and medical professionals to maintain a person-centered, trauma-informed team culture.
- Manages and inputs data within in Carelogic.
- Stay current with and provide detailed trainings on new program standards and policies.
- Stay current with best practices
- Attends team meetings, case conferencing and all-staff meetings.
- Participates in on-going training and professional/program development opportunities.
- Anticipate program needs and take initiatives to solve program problems.
- Supports First Step Recovery’s Mission and Values.
Essential Training/Certifications:
- Minimum of an Bachelor’s Degree in a relevant humanities, social science, or related field. An valid Ohio license: LCDC or higher preferred.
- In lieu of the education requirement, a minimum of three years of professional experience in the behavioral health field.
- The Case Manager Supervisor must have professional knowledge of the theories, principles, techniques, and practices of social service delivery systems.
- Familiarity and knowledge of community resources, social determinants of health and public benefits programs preferred.
- Crisis management experience is preferred.
- Excellent written and verbal communication skills.
- Exceptional ability to multi-task and excellent organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.
- Ability to maintain confidentiality of highly sensitive information, and demonstrated professionalism, reliability, and responsibility.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
License/Certification:
- LCDC or higher (Required)
Ability to Commute:
- Warren, OH 44484 (Required)
Work Location: In person
Salary : $45,000 - $60,000
