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Director Business Transformation Office

First Student Canada-Transco
Cincinnati, OH Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/24/2025

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Director Business Transformation Office

Location 191 Rosa Parks St, Suite 800, Cincinnati, Ohio 45202 US

Phone Number () -

Categories Professional & Corporate

Req ID JR6234 Director Business Transformation Office (Open)

First for a reason :

At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

  • The Sr Program Manager of Transformation Office (TO) is responsible for leading and managing key projects that drive organizational transformation initiatives. This role ensures that transformation projects are executed effectively, on time, and within scope, aligning with the organization's strategic goals. The Sr Program Manager of Transformation Office will coordinate cross-functional teams, manage resources, track progress, and address risks to ensure the successful delivery of transformational programs that deliver measurable business value. The Sr Program Manager of Transformation Office will collaborate with senior leadership, stakeholders, and other departments to ensure alignment and smooth implementation of change initiatives, playing a key role in driving the organization's journey toward operational excellence, innovation, and growth.
  • Major Responsibilities The position is responsible for monitoring the progress and overall status of all initiatives led by the Transformation Office (TO).Create content for status updates, SteerCo meetings, and all other touchpoints with FS management.Takes primary ownership for management administrative activities related to the TO’s third-party spend.Coordinates quality assurance and standardization of initiative workplans.Uses extensive knowledge of program management, project management skills, change management and clear communication to develop business requirements and understand the key business drivers as they relate to the owned initiatives and broader transformation office.Other responsibilities as required or requested.

Minimum Education or Certifications Required 4-year degree or equivalent experienceProject Management training and designation such as PMP preferred

Minimum Experience or Skills Required Minimum 3 to 5 years of related experience; diverse project or program management experience.Experience in leading cross-functional teams, managing multiple projects or initiatives simultaneously, and driving results.Experience in management large-scale, complex programs or portfolios, ideally in a fast-paced or dynamic environment.Experience working with driver workforce, unionized labor, or trucking / logistics background.Proven track record of management programs end-to-end, from planning to execution, monitoring, and delivery.Ability to work with senior leadership to align program goals with organizational strategy.Management of project timelines, budgets, resources, and risks to ensure program objectives are met.Ability to lead and collaborate with diverse teams, including stakeholders across different departments or business units.Strong leadership skills to motivate, guide, and support cross-functional teams toward achieving program goalsStrong communication skills (listening, written, verbal, presentation).Strong business background in financial, strategic, and organizational analysis.Seen as a team player and is supportive of group decisions and ideas.Written and oral communications skills with the ability to build rapport within the company, field and / or outside vendors.High degree of personal initiative and motivation.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https : / / www.phila.gov / media / 20210423160847 / Fair-Chance-Hiring-law-poster.pdf.

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