Scheduler

First for a reason:

At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

About the Position
We are looking for a detail-oriented Paratransit Scheduler to support the efficient operation of our ADA address-to-address transportation system. This role involves utilizing scheduling software to create and optimize daily schedules, maintaining trip subscriptions, and ensuring operational performance meets service standards. If you have experience in dispatching or scheduling, this is an excellent opportunity to contribute to a vital transportation service.

Key Responsibilities

• Use Trapeze scheduling software to create and adjust daily schedules for ADA transportation services.
• Analyze daily schedules to improve on-time performance and service efficiency.
• Perform ongoing maintenance of customer trip subscriptions, including system templates for regular trips and daily service.
• Track and document post-day system performance, including operating metrics and service parameters.
• Maintain accurate internal records for location closures, customer data updates, and trip cancellations.

Qualifications & Skills

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Minimum of six months of experience in paratransit operations or workforce management systems preferred.
• At least one year of experience as a dispatcher.
• Strong geographic knowledge of Bergen, Passaic, Hudson counties, and surrounding area.
• Experience with Trapeze PASS scheduling software required.
• Ability to type at least 45 words per minute.
• Proficiency in Microsoft Office and other Windows-based software.
• Flexibility to work varied shifts, including days, evenings, weekends, and holidays.
• Commitment to safety and operational excellence.

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our Manager in Development (MID) program prepares future leaders at MPC Bus Corp and First Student.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of MPC Bus Corp in your community, you’ll have a positive impact on others.

Apply today and get your career on the road with MPC Bus Corp!

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.