Sr. Director of Revenue Operations

First for a reason:

At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

The Senior Director, Revenue Operations, will oversee all aspects of revenue recognition, billing operations, and related data analytics for First Student, Inc. This role requires a hands-on leader who can focus on empowering the organization’s strategy with data-driven insights to drive revenue growth and enhance decision-making.  This role is critical in ensuring the accuracy, efficiency, and compliance of the revenue and billing processes. The ideal candidate will have a strong background in finance, exceptional leadership skills, and a deep understanding of revenue recognition under ASC 606 and revenue cycle management.

Major Responsibilities

• Revenue Management: Develop and implement strategies to capture and optimize revenue streams, including pricing models, contract negotiations, and revenue forecasting.
• Billing Operations: Oversee the billing department to ensure timely and accurate invoices, payment processing, and collections.
• Financial Analysis: Prepare financial dashboards, highlighting key metrics and trends.
• Compliance: Ensure all revenue and billing activities comply with relevant regulations and company policies.
• Team Leadership: Lead, mentor, and develop a high-performing team of finance and billing professionals.
• Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in revenue and billing operations.

Minimum Experience & Skills Required

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; MBA or CPA preferred.
• Minimum of 10 years of experience in revenue accounting, billing or finance operations, with at least 5 years in a leadership role.
• Strong knowledge of GAAP, ASC 606, revenue management and billing processes, preferably in the transportation industry.
• Excellent analytical, problem-solving, and decision-making skills.
• Proven ability to lead and develop a high-performing team.
• Exceptional communication and interpersonal skills.
• Proficiency in financial software and Microsoft Office Suite.
• Experience with ERP and billing systems (e.g., JDE and Oracle).

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.