What are the responsibilities and job description for the Paratransit Operations Manager position at First Student?
First for a reason:
At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
The following position is for a proposed new/future business within Total Transit Corp. Only candidates meeting the work experience requirements will be considered.
Responsibilities of an Operations Manager:
The Operations Manager must have management, supervisory and operations experience. This person must be responsible for the daily operations and be authorized to make operational decisions in the absence of the General Manager or Assistant General Manager. The Operations Manager must have full authority to independently make any decisions required for the safe and efficient operation of the service. The Operations Manager must be able to perform and train staff in any operational function (Scheduling, Service Controlling, System Administration, etc.) in the project. The Operations Manager must be computer literate, capable of system administration and training, and demonstrate administrative skills and experience. This position must be available on-call as needed.
Qualifications:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .
At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
The following position is for a proposed new/future business within Total Transit Corp. Only candidates meeting the work experience requirements will be considered.
Responsibilities of an Operations Manager:
The Operations Manager must have management, supervisory and operations experience. This person must be responsible for the daily operations and be authorized to make operational decisions in the absence of the General Manager or Assistant General Manager. The Operations Manager must have full authority to independently make any decisions required for the safe and efficient operation of the service. The Operations Manager must be able to perform and train staff in any operational function (Scheduling, Service Controlling, System Administration, etc.) in the project. The Operations Manager must be computer literate, capable of system administration and training, and demonstrate administrative skills and experience. This position must be available on-call as needed.
Qualifications:
- High School diploma required, Bachelor's Degree Preferred.
- Two (2) years previous demand responsive customer service (paratransit, taxicab, ambulance, etc.)
- H ands-on computer experience and experience in the equivalent proposed Access Link position
- Proficient and knowledgeable in Trapeze PASS
- Ability to effectively prioritize tasks and manage time effectively.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .
