What are the responsibilities and job description for the Routing Analyst position at First Student?
Entry-level role on Routing Services team, Routing Analyst I performs simple and routine route maintenance and verification tasks, and related duties. Coordinates tasks and provides professional administrative support to one or more project teams.
Major Responsibilities
- Evaluate and complete route requests efficiently
- Verify periodic student file load status
- Perform routine routing system maintenance
- Communicate with internal and external customers on routine issues and questions
- Establish and maintain basic project plans
- Generate and distribute daily routing reports
- Assist with routing system build, conversion or remediation projects
- Log time and project updates to FPS admin systems
Minimum Education or Certifications Required
- Associate’s degree or equivalent experience.
- Performs work under direct supervision. Handles basic issues and problems, and refers more complex issues to higher-level staff. Possesses beginning to working knowledge of subject matter.
Minimum Experience or Skills Required
- 0 to 2 years of experience
- Should be Excel and Word proficient
Physical Requirements and Working Conditions
- Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Disclaimer
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.