What are the responsibilities and job description for the Sr Manager IT Project Delivery position at First Student?
First for a reason:
At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Job Description Summary
Lead and manage the Project Delivery Team, ensuring the successful delivery of funded projects and services from handover to completion. Provide expertise, solutions, and quality assurance to meet timelines, budgets, and specifications. Collaborate with team members, suppliers, and sponsors to support project governance and development. Serve as the Center of Excellence (CoE) head for one or more specialty areas. Report to the Head of IT Delivery.
Key Responsibilities
Team Leadership:
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.
Professional Advancement
Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.
Extensive Training
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.
Diversity & Inclusion
Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.
Community Service & Impact
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others.
Apply today and get your career on the road with First Student!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .
At First Student, we are a family of 60,000 employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Job Description Summary
Lead and manage the Project Delivery Team, ensuring the successful delivery of funded projects and services from handover to completion. Provide expertise, solutions, and quality assurance to meet timelines, budgets, and specifications. Collaborate with team members, suppliers, and sponsors to support project governance and development. Serve as the Center of Excellence (CoE) head for one or more specialty areas. Report to the Head of IT Delivery.
Key Responsibilities
Team Leadership:
- Oversee the team’s project delivery, ensuring quality, financial, and output targets are met.
- Provide coaching, mentoring, and performance management to enhance team capabilities.
- Allocate and organize workloads, ensuring alignment with workplans and capacity.
- Manage a portfolio of 3-10 projects, ensuring delivery aligns with PRINCE2 & MSP frameworks.
- Conduct cost control, quality assurance, risk management, and stakeholder communication.
- Transition deliverables to Service Delivery for production.
- Build and maintain relationships with senior-level external partners.
- Provide expert advice to influence governance and structure during project lifecycles.
- Escalate issues to management with clear recommendations for resolution.
- Ensure solutions adhere to defined architecture and standards.
- Maintain high-quality project delivery artifacts and comprehensive reporting.
- Support IT policy and decision-making through portfolio insights and analysis.
- Manage a team focused on best practices in a specialty area to drive results.
- Bachelor’s degree in Computer Science/MIS or equivalent education and experience.
- High School Diploma or equivalent required.
- 4 years leading development, business analysis, and software implementations.
- 3 years managing complete project lifecycles.
- 2 years managing a team of analysts or developers.
- Experience with full lifecycle system implementations.
- Proficiency in business software, problem-solving, and communication.
- Ability to work independently and collaboratively.
- Transportation experience is a plus.
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.
Professional Advancement
Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.
Extensive Training
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.
Diversity & Inclusion
Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.
Community Service & Impact
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others.
Apply today and get your career on the road with First Student!
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .
