What are the responsibilities and job description for the Experience Center Sales Coach (FULL TIME ON SITE) position at First Tech Federal Credit Union?
Description
The Experience Center Sales Coach provides one on one sales coaching support for XC leaders and representatives to drive individual and team performance, meet enterprise goals, and to provide members with the appropriate products for their individual needs.
Here's what you can expect from the job and what you need to be successful :
Job Duties :
- Implement coaching action plans at the team and individual level that complement the XC's strategic priorities and expectations
- Collaborate and calibrate with Retail Sales Director and other Sales Coaches to ensure consistent experience across the XC channel
- Follow up to ensure proper execution of the developed coaching plans
- Review and analyze all relevant sales metrics and KPIs and provide timely feedback to stakeholders (including representatives, trainers and leadership) to drive performance
- Deliver training on incentive plans, sales strategies and behaviors that enhance the membership experience
- Show-coach relationship building strategies and / or demonstrate effective relationship building skills "live"
- Reinforce the adoption and usage of sales strategy, business processes, systems and technology through observation
- Plan and implement sales contests
Essential Skills :
Location : Rocklin, CA 95765 OR San Jose, CA 95134 (FULL TIME ON SITE)
Target Compensation in Rocklin, CA : $91,000 to $101,000 annually monthly incentive
Target Compensation in San Jose, CA : $103,000 to $114,000 annually monthly incentive
Benefits options include :
First Tech is not currently offering Visa sponsorship or transfer for this position
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Salary : $91,000 - $101,000